Quick note:
Well, I was going to send you this on Wednesday, but I made a
really “nit wit” move and chose Friday’s (today’s) date instead of
Wednesday for the message delivery. Oops…sorry about that. If
you’ve been holding your breath for this sequel to Monday’s message,
you can exhale now!
“Follow that car”, Part 2: External strategy
If you remember, last time I introduced you to the “follow that car”
strategy of finding more DESIRED new patients for your practice.
While I focused on the internal implementation of this powerful
strategy last time, today I want to share the equally powerful
EXTERNAL application of “follow that car”. It takes a little
homework, but you can do it…and again, it’s worth it.
In your market area you’ll first want to identify COMPLIMENTARY
businesses that are successful. These can include other medical
and professional practices, upscale small businesses, and any
other local company that has clients/patients/customers that are
like the ones you’d love to have in your practice.
Here’s a small list of examples to get your creative juices going:
- Plastic surgeons - Upscale restaurants
- Massage therapists - Dermatologists
- Chiropractors - Lasik centers
- Upscale car dealers - Vein surgery centers
- High-end clothing boutiques - Personal trainers
You’ll then want to examine your local print publications, including
newspapers, magazines, etc…also radio and TV stations…look
closely at your direct mail…and find out where those businesses
are currently marketing. Be sure to pick the successful places
first, so you can only track them instead of everyone that has an
ad. Otherwise you’ll go crazy and get distracted.
OK, now here’s the most important part. You must then CALL at least
5 or 6 of these leading businesses in your area and ask to speak
to the office manager or whomever is in charge of marketing. You
may need to call 12 businesses to speak with someone at 5 of them.
That’s fine, but don’t give up.
Once you get someone on the phone, tell them you want to compliment
them on their marketing…that you’re impressed by their efforts.
Be up front and explain that you’re analyzing local media for your
own marketing, and you’d appreciate it if they could share which
marketing sources are their “top 3-5″ that get the best returns.
You’re looking for Return On Investment (ROI) numbers, not number
of new customers!
One thing you’ll likely find is that very few are tracking their
marketing like they should. However, when you find the 2 or 3
businesses that ARE tracking their results…AND you confirm that
their clients are the kind you’d like to have…now you’ve got
some great clues as to where you’ll want to start testing and
investing your marketing dollars!
Now…Follow that Car!
Keep in mind that you’re not looking for one answer. You’ll want
3-5 top ROI marketing sources from the businesses that are doing
it right. The worst number in business is “1″, and that includes
“1″ way to get new patients.
You could try to shortcut this and simply place ads where other
businesses are doing so…but this is a big mistake. You need to
KNOW what their results are from each source first. You’d never
follow another car if you didn’t know where it was going!
Now…you’ll still have no guarantees of success yourself without
proper testing, tracking, and following of proper direct response
marketing principles. However, knowing what’s working well for
other complimentary businesses gives you great guidance and makes
successful investment of your marketing dollars more predictable.
All my best,
Chris
PS: My “Patient Attraction Collection” offer is ending soon. This
is the final time I’ll be giving out as much stuff as I have been.
Why? Because my own coaches and mentors have been telling me I’m
giving away too much! So take advantage while you can, because this
offer will be gone one day in the near future:
www.DentalInsiders.com/patientattraction
Dr. Chris Bowman
Dental Insiders Alliance